Jan 26, 2021
Have you heard of second victim syndrome in physicians?
Dr. Susan Wilson sheds light on this phenomenon that most doctors and healthcare practitioners are unaware of, and how it contributes to burnout. Twenty-five years of Emergency Medicine practice have equipped her with the skills and understanding of the fast-paced and stressful environment of urgent care. Now, as a physician peer coach and founder of SJW Professional Coaching Services, she provides guidance and support to colleagues, specializing in second victim syndrome.
Listen as she shares her expert advice.
“I think really we're at the stage now where we need to find creative ways to get that support to people both leading them to it as well as having it available and then also changing the environment that we're in terms of how people feel about what they're doing.” - Susan Wilson MD
Highlights:
- (01:34) What is second victim syndrome?
- (04:31) Two prime directives
- (05:27) The stigma that physicians are stoic
- (08:59) The importance of peer support
- (13:03) Dr. Wilson’s approach on how to reach out to a colleague
- (16:31) The six phases of second victim syndrome
- (23:51) Code lavender and bad outcome hot dish delivery team
Resources:
- Second Victim Study Download: https://qualitysafety.bmj.com/content/qhc/18/5/325.full.pdf
- Dr. Elisabeth Kübler-Ross And The Five Stages of Grief: https://www.ekrfoundation.org/5-stages-of-grief/5-stages-grief/
- Zunin & Myers Phases of Disaster: https://www.samhsa.gov/dtac/recovering-disasters/phases-disaster
- Susan Scott, PhD, RN, FAAN: https://www.linkedin.com/in/susan-scott-phd-rn-faan-87b810b/
- forYOU Team: https://www.muhealth.org/about-us/quality-care-patient-safety/office-of-clinical-effectiveness/foryou
Connect with Dr. Susan Wilson:
Watch this episode:
Youtube: https://youtu.be/ay9K3gbPEqE
Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond
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